Refund Policy

As per Senegence policy we offer refunds or exchanges within 90 days for general returns, or within 30 days for damaged items or quality concerns. 

Damaged Items: Items damaged during shipping may qualify for replacement or if the product is no longer in stock a refund may be issued. All Day Makeup Shop may require that the damaged item be returned, received and inspected. Contact the store at onlinemakeupshop.com@gmail.com. 

When a refund is issued for a damaged item, All Day Makeup will send you an email to notify you that a refund was issued and and a credit will automatically be applied to your credit card or original method of payment. Depending on your financial institution it may take anywhere between 1 and 7 days for the refund to show in your account.

If you haven’t received a refund yet, first check your bank account again, then contact your credit card company or bank, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund, please contact us at onlinemakeupshop.com@gmail.com.